Exactly how claims for roof damage affect the property owner’s insurance coverage

Wang Yan

Global Courant

If you find yourself with damage to your roof, your first thought may be to file a claim with your insurance company. However, you should not do this right away. Making a claim may affect your policy so you should be very sure before proceeding.

Start by researching your policy to understand exactly what is covered and what exactly your obligation is. Then have the roof checked by an experienced professional. If the estimated repairs aren’t going to cost much more than your deductible, it’s undoubtedly best to pay out of pocket. There is a limit to the number of insurance claims you may make in a given period of time without affecting your premiums or even voiding your policy. Multiple claims within the exact same year is a major red flag for an insurance company.

Even talking to the insurance company can result in a report to the Comprehensive Loss Underwriting Exchange, which has a "scoring insurance" for homeowners. This score affects your ability to be accepted for a brand new insurance coverage with the same or a different insurer. This is another reason not to call the insurance company until you are sure you want to file a claim.

If the damage is actually the result of wind or hail, this is considered a force majeure and should not affect your insurance coverage rates. However, damage from earthquakes and floods is usually not covered. Other situations within your control, such as damage from low hanging tree limbs that could have been pruned, may affect your policy. Generally, the 1st claim on a policy will not affect premiums either.

Claims can be rejected if you are not aware of your premiums or if you have not properly maintained the home. Termite damage, mold and faulty pipes that have actually been neglected are not covered by most policies.

If you decide to file a claim, have your roofer present when the insurance adjuster inspects your home. The roofing company can easily help you ensure that you get the full settlement you are entitled to. The insurance company will of course try to get away with paying as little as possible.

It’s essential to understand your homeowners insurance coverage and know exactly what is and isn’t covered, along with what your deductibles are. If you are unlucky with your roofing, think twice before filing a claim. To be on the safe side, have the damage fully examined and get an estimate of the repair before contacting your insurance company.

Exactly how claims for roof damage affect the property owner’s insurance coverage

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