Global Courant 2023-04-16 13:22:08
If you are a business owner or manager, or if you are involved in renting or managing commercial real estate, you may have heard of the term “resident representative”, but do you really know what it means and why you need one has? Jimmy Wakoko, an experienced occupier representative in the real estate industry and currently a portfolio manager at Broll Uganda, shared his insights with EABW NEWS on why companies should have a occupier representative.
Briefly explain what Occupier services refer to for the benefit of those unfamiliar with the term.
User services refer to the range of services provided to a building’s occupants, such as employees or tenants. These services are generally aimed at creating a comfortable and productive work environment and may include cleaning services, security services, maintenance and repairs, landscaping and grounds maintenance, waste management and catering services. User services are important to companies because they ensure their workplace is functional, safe and comfortable, allowing companies to focus on their core business while improving the overall employee experience.
Why are user services important to businesses?
User services are important to businesses because they help create a comfortable and productive work environment for employees. By offering services such as cleaning, maintenance and security, occupancy services enable companies to focus on their core business while ensuring their workplace is functional and safe.
What are some examples of user services companies may need?
Examples of user services businesses may need include cleaning services, security services, maintenance and repairs, landscaping and grounds maintenance, waste management, and catering services
How can user services affect a company’s bottom line?
Occupier services can impact bottom line by reducing operating costs, improving productivity and improving the overall employee experience. By outsourcing services such as cleaning and maintenance, companies can reduce their overheads and focus on their core business. In addition, providing a comfortable and well-maintained workplace can increase employee satisfaction and retention.
How do user services differ from traditional facility services?
Occupant services are typically more focused on the needs of a building’s occupants, such as employees or tenants. These may include services such as catering, cleaning and landscaping that are not typically provided by traditional facility management services. Facility services, on the other hand, are more focused on the maintenance and management of the building itself, including services such as HVAC maintenance and repairs.
maintenance, waste management and catering services.
What are some of the challenges companies face when outsourcing user services?
One of the biggest challenges businesses face when outsourcing user services is ensuring they get high quality services at a competitive price. In addition, businesses need to ensure that their service provider is reliable, responsive and able to provide services that meet the specific needs of the business.
How can companies ensure that they get the most out of their user services?
Businesses can ensure they get the most out of their user services by establishing clear service level agreements with their service provider, regularly reviewing the quality of the services provided and providing feedback to the service provider. In addition, companies can work with their service provider to identify opportunities for cost savings and service improvements.
In what ways do user services contribute to employee satisfaction and retention?
User services can help companies meet their sustainability goals by adopting environmentally sound practices such as waste reduction and energy efficiency. For example, a service provider can help a company reduce its waste by implementing recycling programs or reducing the use of single-use plastics. In addition, service providers can help businesses reduce their energy consumption by implementing energy-efficient lighting and HVAC systems.
How do user services help companies achieve their sustainability goals?
User services can help companies meet their sustainability goals by adopting environmentally sound practices such as waste reduction and energy efficiency. For example, a service provider can help a company reduce its waste by implementing recycling programs or reducing the use of single-use plastics. In addition, service providers can help businesses reduce their energy consumption by implementing energy-efficient lighting and HVAC systems.
How have user services evolved over the years to meet the changing needs of businesses?
User services have evolved in recent years to become more inclusive and technology driven. Service providers now offer a wider range of services, including catering, wellness programs and concierge services. In addition, service providers are using technology to improve the efficiency and effectiveness of their services, such as using sensors and data analytics to optimize cleaning schedules and reduce waste.
What role do occupation services play in creating a positive work culture?
User services play an important role in creating a positive work culture by providing employees with a comfortable and well-maintained work environment. By offering services such as cleaning, catering and landscaping, companies can create a workplace where employees enjoy coming every day.
