/cdn.vox-cdn.com/uploads/chorus_asset/file/24365737/Wyze_Cam_OG_Telephoto_8.jpg?w=1536&resize=1536,0&ssl=1 "Wyze cameras let some house owners see right into a stranger’s house — once more")
International Courant
Replace: After an AWS outage this morning, our servers acquired overloaded and it corrupted some person information. We now have now recognized a safety concern the place some customers have been capable of see thumbnails of cameras that weren’t their very own within the Occasions tab. Thankfully, they weren’t capable of view dwell streams or watch these movies, solely the thumbnails have been seen.
Up to now we have collected 14 studies of this taking place, however we’re presently figuring out all affected customers. These affected customers can be notified asap. We may also ship notification to all Wyze customers explaining what occurred.
As quickly as we noticed these studies we took down the Occasions tab. We then added in an additional layer of verification for every person earlier than they might see thumbnails. To be additional secure, we at the moment are power logging out all customers who’ve used the Wyze app at present to reset tokens.
We’ll clarify in additional element as soon as we end investigating precisely how this occurred and additional steps we are going to take to ensure it does not occur once more. Once more, we’re very sorry for the inconvenience at present. Due to everybody who helped report incidents and helped get units again on-line. Our deepest apologies to everybody affected.
