How to manage your solo chiropractor or massage service with a virtual receptionist

Wang Yan

Global Courant

Is your solo chiropractor or massage service growing at a faster pace? Are you looking for new, cost-effective ways to manage your practice and attract more new patients? Using the services of a virtual healthcare receptionist could be just what you need to grow quickly yet comfortably. More than an electronic 24/7 backup receptionist, the right software can handle a variety of tasks from scheduling appointments online to placing reminder calls and registering new patients.

Reap the benefits of online scheduling

Virtual Reception makes scheduling appointments easier with an online, automated interface. Your patients can enjoy the convenience of 24/7 appointment scheduling. Moreover, what could be better than scheduling appointments from work or from a home office? An online appointment scheduling feature makes it all possible.

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Take advantage of the time and money saving appointment reminder feature

Are those no shows driving you crazy? Patient appointment reminders are crucial for retaining patients and avoiding no-shows. A good automated reminder service will reduce the time you spend calling patients and save thousands of dollars in no-shows each year. Best yet, a multilingual capability ensures clear communication with all your patients. This feature really saves money and should not be overlooked!

Retain more patients with an after-hours answering service

Patients should be able to get things done outside office hours. After all, missing even one out-of-hours phone call can drive your patient right through the doors of another doctor’s office. An automated answering machine helps your patients get the attention and service they need, on their schedule and from the comfort of their own home. You can’t afford to miss those after-hours calls, can you?

Automatically pre-register new patients

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Don’t miss that critical first call to your chiropractic or massage practice. After all, if no one is there, your potential patient can just make an appointment elsewhere. The right software will be able to route those new patient calls to the right place, whether it’s office staff or an automated pre-registration feature.

A quality answering service has the ability to collect the caller’s information (e.g. phone number, name, billing address, etc.) to create a temporary patient record. Then the system can schedule an appointment for a first visit. Taking this first step before your new patient enters the office will shorten the patient reception time. Most importantly, a pre-registration feature increases your conversion rate with that automated first appointment.

Software and technical support that help you give your new patients that extra special care

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Often, solo health practitioners want to give special individual attention to their new patients. With the right virtual receptionist software, you can do this when needed. Call technical support to customize your software to meet the unique needs of your office.

Installing a virtual receptionist system for your solo chiropractic or massage therapy practice will help your business thrive, without all the extra staff. The best systems on the market today can do everything from online scheduling and appointment reminders to answering phones and pre-registering new patients. Discover the many possibilities of modern technology and download a free trial of the virtual receptionist for your solo chiropractic or massage therapy practice today!


How to manage your solo chiropractor or massage service with a virtual receptionist

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