Lufthansa receives report high quality after banning Jewish passengers

Benjamin Daniel

World Courant

The US has imposed a report US$4 million ($3 million) high quality on Lufthansa after the airline barred Jewish passengers from a 2022 flight after some allegedly refused to comply with guidelines requiring face masks.

The Transport Ministry mentioned Lufthansa discriminated towards passengers and handled them “as in the event that they had been all one group”, though many weren’t touring collectively and didn’t know one another.

In accordance with the corporate, the high quality is the most important ever imposed towards an airline for civil rights violations.

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Lufthansa mentioned within the consent order that it agreed to the fee to keep away from lawsuits, however denied discrimination and blamed the incident on “an unlucky sequence of inaccurate communications.”

“Lufthansa needs to be an envoy of goodwill, tolerance, variety and acceptance,” the corporate mentioned in an announcement, including that it had cooperated with the investigation and continued to concentrate on coaching its workers.

The episode concerned passengers touring from New York to Budapest in Could 2022, connecting in Frankfurt.

Most of the passengers had been males, wore “distinctive apparel sometimes worn by Orthodox Jewish males” and had used the identical handful of journey businesses to guide their tickets, based on the DOT.

In the course of the first flight, the captain alerted Lufthansa safety that some passengers had not adopted crew directions requiring face masks and congregating within the aisles and different locations on board.

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The warning led to the holding of tickets of greater than 100 passengers, all of them Jewish, blocking them from their connecting flight.

The DOT mentioned Lufthansa acknowledged that the motion would additionally hurt individuals who had adopted the directions, however “concluded that it was not sensible to deal with every passenger individually.”

The bulk had been rebooked on different flights the identical day.

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“Nobody ought to face discrimination once they journey, and at the moment’s motion sends a transparent message to the airline trade that we’re ready to analyze and take motion when passengers’ civil rights are violated,” mentioned the U.S. Secretary of State Transportation Pete Buttigieg.

The DOT mentioned passengers interviewed for the investigation mentioned they’d witnessed no wrongdoing and Lufthansa later didn’t determine even one passenger who had not adopted the foundations.

However within the consent order, Lufthansa mentioned workers couldn’t choose passengers as a result of “the violations had been so quite a few, the misconduct continued for important parts of the flight and at numerous intervals and the passengers modified seats throughout the flight.”

The DOT mentioned it required Lufthansa to pay $2 million and would give the airline credit score for the $2 million it has already paid to passengers as a part of a authorized settlement.

Lufthansa receives report high quality after banning Jewish passengers

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