Top tips for choosing a hot water plumber

Wang Yan

Global Courant

A leaking hot water system is certainly something you cannot ignore. Yes, you may not find out until you don’t get enough hot water or, even worse, if there is no hot water at all. You need to act fast because that small system problem can turn into a big problem very quickly!

A leak in your hot water system can be an indication that it is corroding and can only get worse over time. Standards Australia is now working closely with all state regulators to bring the approval and certification of all water products under the single WaterMark Certification Scheme.

Tips for selecting a hot water plumber

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While selecting a good plumber is certainly not rocket science, there are certainly several things to consider to ensure you actually get the best plumber for the job, and on the best possible terms.

Confirm that your plumber is licensed and insured

This may sound obvious, but don’t be shocked to know that many homeowners never bother to confirm whether their craftsman is licensed or insured to perform that type of work. It is really in your interest to verify such details!

You can ask questions such as:

– Do you have a valid plumbing permit?

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– Do you have liability insurance?

– Are certified by some professional bodies?

The Plumbing Compliance Certification Scheme is conducted under section 69(2) of the Water Industry Act 2012. Most professional plumbers will only be happy to show their professionalism by showing you their licenses and insurance certificates and details.

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If they seem to dodge such questions or seem willing to show their documentation, be very careful! Rather go further afield and find real professionals.

Don’t choose based on price alone

It is normal to want to buy something or pay for a service at the lowest possible price. But remember, we get what we pay for. Ask yourself if a plumber who offers you the lowest rate can provide you with top service. You get value for money when you combine quality with reasonable prices.

If you get a good one, stick with them

Don’t we all have our regular GP and dentist? The same should be true for a home plumber! Once you’ve found a good plumber, try to stick with him.

Hiring based on price alone can save you a few dollars, but the fact of the matter is that a reputable merchant or company may not be very keen on keeping you as a customer. The fact is that you need a plumber in the short term and not next week! And in all likelihood, when that happens, the majority of good plumbers will most likely prefer to serve their more loyal customers.

In the end, sticking with one good plumber will save you more money. Instead of having to explain past experience, pipe location, etc. to every new plumber every time, your seasoned plumber has mastered the layout of your home.


Top tips for choosing a hot water plumber

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