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The telecommunications firm expenses as much as NOK 79 in billing charges for sending the invoice to its prospects, NRK writes.
– It should not be paid that effectively. The brand new Monetary Agreements Act is evident in its message to anybody who points an bill: You may cost your self, however no more than it truly prices, says director Inger Lise Blyverket of the Client Council towards the nationwide broadcaster.
The Client Council beforehand estimated that the value for sending such an bill is someplace between NOK 5 and 10.
Telenor believes that the Monetary Agreements Act doesn’t apply to charges on paper invoices.
– Telenor understands that § 2-4 of the Monetary Agreements Act applies to fee devices and technique of fee, and due to this fact charges on paper invoices will not be coated, the corporate writes in its response.
Additionally they emphasize that they perceive that some prospects discover it tough to take care of digital options.
The article continues beneath the advertThe Norwegian Client Authority disagrees with Telenor and helps the Client Council’s interpretation.
– In our opinion, there isn’t a doubt that the Monetary Contracts Act offers a transparent framework for the quantity of the bill price, and the actual value is just the price of printing an bill and sending it by publish, ie the postage. It goes with out saying that it’s not NOK 79, Tonje Drevland, deputy director of the Norwegian Client Safety Authority, instructed NRK.
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The Client Council believes that Telenor expenses unlawfully excessive billing prices
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